To: Shirley Mary Alexander
From: Tay Qi Yun Jovin
Date: 28 January 2019
Subject: Self Introduction of Jovin Tay
Dear Ms. Shirley,
My name is Jovin Tay and I am currently pursuing a degree in Hospitality Business with honours at Singapore Institute of Technology. Prior to my university education, I graduated with a diploma in Customer Relationship and Service Management at Republic Polytechnic. Coming from a related course of study, it allowed me to better understand if this was something I wanted to achieve at the end of my educational path. This was further elevated after completing my internship at Wildlife Reserves Singapore, River Safari.
Being in the hospitality industry for five years now has allowed me to be more sensitive when speaking to people – be it family, friends or to my guests when at work. After all, we are nothing but humans with feelings and no one should feel hurt from the words of others. I believe that this is one attribute that is important not just in my industry, but in every other industry too. However, one weakness of mine is that I am unable to speak in front of large crowds for a long period of time; I tend to forget my words or speak really fast. However, I believe that this is a journey that I am willing to take and change for the better.
Therefore, my goals for this module are to overcome this fear of mine, as well as to better understand the thoughts of others. I strongly feel that the lessons and theories in this module will allow me to achieve these goals, to demolish the barriers that will allow me to be able to excel in this industry.
Thank you for making this module more interesting to learn, with the introduction of skits from our peers to allow us to understand the theories in this module.
Yours sincerely,
Tay Qi Yun Jovin
Commented on:
1. Alicia (aliciacpd.blogspot.com)
2. Kien Gee (kiengeecpd.blogspot.com)
3. Jia Yun (jiayuncpd.blogspot.com
4. Rachel (rachelstansilas.blogspot.com)
Commented on:
1. Alicia (aliciacpd.blogspot.com)
2. Kien Gee (kiengeecpd.blogspot.com)
3. Jia Yun (jiayuncpd.blogspot.com
4. Rachel (rachelstansilas.blogspot.com)
Hi Jovin, thanks for sharing and I can see how much value you can add to this module. It will be a pleasure having you share some of your natural abilities with us in class. I look forward to helping you polish your personal branding.
ReplyDeleteContent-
Hospitality is your passion and the sincerity in your tone reflects this. The subject line can also be enhanced to reflect a more ‘authentic’ you e.g.
Jovin - Welcome to My World!
(or alternatively) Welcome to Jovin’s World of Hospitality!
Then you can tell your personal story about your passion for meeting, greeting, listening and speaking to people and why it is a career worth investing. Can you be more specific as to where you see yourself professionally? Front Office? Guest Relations? Then your education, professional path, communication strength & weakness and module goals can become more synergised to promote your desired personal & professional career. Such a situational contextual with add more relevance, instead of leaving it to the reader to draw conclusions based on the implied meaning of your paras. Use topic sentences related to customer relations e.g. “Sharing with guests a unique way to empathise with guests …” will guide the reader more accurately to what you hope to achieve and work towards i.e. developing a uniqueness and
Jovin-styled delivery of service in the Front Office.
Structure
Para development can be much clearer and cohesive with more focused topic sentences which will allow you to unpack a suite of skills related to sensitivity, actively listening, and responding appropriately.
Tone has a hint of sincerity in wanting to purse this passion.
Really looking forward to seeing how your brand will take shape. Shirley